Privacy policy

YEEZHUB — Privacy Policy

Last updated: October 23, 2026

YEEZHUB operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, browse products, place an order, contact us, or otherwise interact with our Services. By using our Services, you acknowledge that you have read this policy.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following information:

- Contact information, including your name, email address, phone number, billing address, and delivery address.
- Order and transaction information, including products viewed or purchased, order history, payment method, and order status.
- Customer communications, including messages and information you provide when contacting our support team.
- Account information, such as login details and preferences, if you create an account.
- Device and usage information, including your IP address, browser type, device information, cookies, and how you interact with our website.
- Payment-related information needed to process transactions. Payment details may be collected and processed by Shopify or the relevant payment provider; we do not claim to store full payment-card details ourselves.

2. How We Collect Information

We may collect personal information:

- Directly from you when you place an order, complete a form, contact us, or otherwise provide information.
- Automatically through cookies and similar technologies when you browse or use our website.
- From Shopify, delivery companies, payment providers, and other service providers when needed to operate our store and fulfil orders.
- From other third parties where permitted by applicable law.

3. How We Use Your Information

We may use personal information to:

- Process, confirm, fulfil, deliver, and manage your orders.
- Contact you about order confirmation, delivery, returns, refunds, and customer support.
- Verify order details and help prevent fraud or misuse.
- Operate, maintain, secure, and improve our website and shopping experience.
- Respond to questions, complaints, and requests.
- Send promotional messages or offers where permitted by law and, where required, with your consent. You can opt out of promotional communications at any time.
- Comply with applicable laws and protect our legal rights.

4. How We Share Information

We may share personal information when reasonably necessary with:

- Shopify, which hosts and supports our online store.
- Courier and delivery companies so they can deliver your orders and contact you about delivery.
- Payment providers and other service providers that help us operate our business, process transactions, provide technical support, or maintain security.
- Advertising or analytics providers, if we use these services, subject to applicable law and relevant privacy choices.
- Government authorities, regulators, or other parties when required by law or necessary to protect our rights and the rights of others.
- A successor or relevant party in connection with a business transfer, merger, or restructuring.

We do not sell personal information in exchange for money. Information may be processed or shared through Shopify and service providers as described in this policy and their own privacy notices.

5. Shopify and Third-Party Services

Our store is hosted by Shopify. Information submitted through our store may be processed by Shopify and its service providers, including in countries other than Pakistan, as necessary to provide and improve the Services. To learn more about Shopify's privacy practices, visit https://www.shopify.com/legal/privacy/app-users. You can also visit https://privacy.shopify.com/en for information about privacy choices relating to Shopify.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, so please review their policies before sharing information with them.

6. Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve performance, and support advertising where enabled. You can manage cookies through your browser settings and any privacy controls made available on our website. Disabling certain cookies may affect website functionality.

7. Data Security and Retention

We use reasonable measures to protect personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfil orders, provide Services, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.

8. Your Privacy Choices and Rights

Depending on applicable law, you may be able to request access to, correction of, or deletion of personal information we hold about you. You may also opt out of promotional emails by using the unsubscribe option in those emails. We may continue sending essential messages about orders or customer-service matters.

To make a privacy request, contact us using the details in the Contact section below. We may need to verify your identity before responding, and certain legal or operational requirements may limit what we can delete or provide.

9. Children's Privacy

Our Services are not intended to be directed at children, and we do not knowingly collect personal information from children where prohibited by applicable law. A parent or guardian who believes a child has provided personal information may contact us to request appropriate action.

10. International Data Transfers

Shopify and some of our service providers may process or store information outside Pakistan. Where applicable, we take reasonable steps to use service providers and arrangements appropriate to the nature of the information and applicable legal requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The revised version will be posted on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, contact us at:

Business name: YEEZHUB
Email: yeezhub@gmail.com

You can find any additional contact information on our Contact Information or Contact Us page.